StillFine Terms of Service

Last updated: October 11, 2026

Service Description

StillFine is a passive monitoring service that detects phone activity to help families know their elderly loved ones are well. It is NOT a medical device, emergency response system, or substitute for professional care.

Limitations

• StillFine monitors phone usage patterns only — it cannot detect falls, medical emergencies, or health conditions
• Alerts may be delayed due to network conditions, phone settings, or battery optimization
• The service requires the senior's phone to be powered on and connected to the internet
• False alarms may occur if the senior is away from their phone or the phone is powered off

User Responsibilities

• StillFine is a supplement to, not a replacement for, regular communication with your loved ones
• You should not rely solely on StillFine for emergency situations — call emergency services (911/119/120) directly
• You are responsible for obtaining the senior's consent before monitoring their phone

Account

• You must provide accurate information when registering
• You are responsible for keeping your password secure
• Free accounts are limited to 2 monitored seniors

Termination

You may delete your account at any time. We may suspend accounts that violate these terms.

Service Changes and Discontinuation

• We may change, suspend or discontinue StillFine. If we discontinue the service entirely, we will give at least 30 days' notice by email to the address on your account.
• During that notice period you can request a copy of your data at [email protected], and we will send it to you. When the notice period ends, all accounts, senior records and activity history are permanently deleted.
• There is no hardware to return and nothing to uninstall on our side — the senior's phone simply stops sending activity signals, and the app can be deleted like any other app.
• Founding (lifetime-free) accounts stay free for as long as the service runs. "Free for life" means we will not charge the account; it is not a guarantee that the service runs indefinitely.
• If we discontinue the service, paid subscriptions are not renewed. Refunds for unused time on an App Store subscription are handled by Apple; web subscriptions can be cancelled at any time from your dashboard.

Contact

[email protected]

StillFine 安好 服务条款

最后更新：2026年10月11日

服务说明

安好是一项被动监测服务，通过检测手机使用情况帮助家庭了解老人是否安好。它不是医疗设备、紧急响应系统，也不能替代专业护理。

服务限制

• 安好仅监测手机使用模式 — 无法检测跌倒、医疗紧急情况或健康状况
• 由于网络、手机设置或电池优化，提醒可能会有延迟
• 服务要求老人的手机处于开机且联网状态
• 如果老人不在手机旁或手机关机，可能会产生误报

用户责任

• 安好是与亲人保持联系的辅助工具，不能替代日常沟通
• 紧急情况下请直接拨打急救电话（119/120/911），不要仅依赖安好
• 监测老人手机前，请征得老人同意

账号

• 注册时请提供真实信息
• 请妥善保管您的密码
• 免费账号最多可监测2位老人

终止

您可以随时删除账号。违反条款的账号可能被暂停。

服务变更与停止运营

• 我们可能会调整、暂停或停止安好的服务。如果完全停止运营，我们会提前至少 30 天通过您账号绑定的邮箱通知您。
• 在通知期内，您可以发邮件到 [email protected] 索取自己的数据副本，我们会发送给您。通知期结束后，所有账号、老人记录和活动历史将被永久删除。
• 没有硬件需要归还，我们这边也没有需要卸载的东西 —— 老人手机只是不再上传活动信号，应用可以像其他应用一样直接删除。
• 创始关护人（终身免费）账号在服务运行期间始终免费。"终身免费"指我们不会向该账号收费，但不构成服务永久运行的承诺。
• 如果服务停止运营，付费订阅将不再续费。App Store 订阅未使用部分的退款由 Apple 处理；网页订阅可随时在您的看板中取消。

联系方式

[email protected]